[Official] Kiraku - Higashi Osaka/IzakayaEnjoy seasonal flavors and alcohol in a relaxed atmosphere 旬鮮味 きらく Higashi Osaka

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privacy policy

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Basic Policy on Handling Personal Information

Shunsenmi Kiraku (hereinafter referred to as "our store") complies with laws and regulations regarding the protection of personal information and handles customer personal information in accordance with the following Personal Information Protection Policy.

1. Definition of Personal Information

In this Privacy Policy, "personal information" means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, i.e., information about a living individual that can identify a specific individual by name, date of birth, or other description contained in the information (including information that can be easily matched with other information and thereby identify a specific individual), or information that contains a personal identification code.

2. Purpose of Use of Personal Information

Our store will use your personal information for the following purposes.

  1. To provide our services
  2. To provide information about our services and respond to inquiries, etc.
  3. To provide information about our products, services, etc.
  4. To respond to behavior that violates our terms, policies, etc. (hereinafter referred to as "Terms, etc.") regarding our services
  5. To notify you of changes to our terms, etc. regarding our services
  6. To help improve our services and develop new services
  7. To create statistical data related to our services that has been processed to a format that does not identify individuals
  8. For other purposes incidental to the above purposes of use

3. Changes to the Purpose of Use of Personal Information

We may change the purpose of use of personal information to the extent that it is reasonably deemed relevant. If we change the purpose of use of personal information, we will notify or publicly announce it to you.

4. Restrictions on the Use of Personal Information

We will not handle personal information beyond the scope necessary to achieve the purpose of use without your consent, except as permitted by the Personal Information Protection Act and other laws and regulations. However, this does not apply in the following cases.

  1. When required by law
  2. When necessary to protect human life, body, or property, and obtaining the customer's consent is difficult
  3. When particularly necessary for the improvement of public health or the promotion of healthy child development, and obtaining the customer's consent is difficult
  4. When cooperation is required for a national or local government agency, or an entity commissioned by either of them, to carry out duties prescribed by law, and obtaining the customer's consent would likely impede the performance of such duties

5. Proper Acquisition of Personal Information

We will acquire personal information in a proper manner and will not acquire it through false or other fraudulent means.

6. Security Management of Personal Information

We will provide necessary and appropriate supervision of our employees to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage. Furthermore, when we outsource all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure the outsourcee's safe management of personal information.

7. Provision to Third Parties

We will not provide personal information to third parties without the customer's prior consent, except when disclosure is permitted under the Personal Information Protection Act or other laws and regulations. However, the following cases do not constitute provision to third parties as defined above.

  1. When personal information is provided in connection with our outsourcing of all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
  2. When personal information is provided in connection with business succession due to a merger or other reason.
  3. When joint use is made pursuant to the Personal Information Protection Act.

8. Disclosure of Personal Information

When a customer requests disclosure of personal information pursuant to the Personal Information Protection Act, we will disclose the information to the customer without delay after confirming that the request came from the customer themselves (we will notify the customer if the personal information does not exist). However, this does not apply when we are not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations.

  1. Correction of Personal Information, etc.

If a customer requests correction, addition, or deletion (hereinafter referred to as "correction, etc.") of their personal information pursuant to the Personal Information Protection Act on the grounds that the information is inaccurate, we will verify the customer's identity, conduct any necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results of that investigation, correct the personal information and notify the customer accordingly (if we decide not to make the correction, etc., we will notify the customer accordingly). However, this does not apply if we are not obligated to make the correction, etc. under the Personal Information Protection Act or other laws and regulations.

10. Suspension of Use of Personal Information, etc.

If a customer requests us to suspend or delete (hereinafter referred to as "Suspension of Use, etc.") their personal information pursuant to the Personal Information Protection Act on the grounds that their personal information is being handled beyond the scope of the previously announced purposes of use or that it was obtained by false or other fraudulent means, and if we determine that the request is justified, we will verify the customer's identity, promptly suspend the use of the personal information, and notify the customer of this. However, this does not apply if we are not obligated to suspend the use, etc., under the Personal Information Protection Act or other laws and regulations.

11. Use of Cookies and Other Technologies

Our services may use cookies and similar technologies. These technologies help us understand how our services are used and contribute to improving our services. Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may prevent you from using some of the features of our services.

12. Inquiries

For requests for disclosure, comments, questions, complaints, or other inquiries regarding the handling of personal information, please contact us at the following number.

[072-985-2954] (Tel: 072-985-2954)

13. Continuous Improvement

We will review our handling of personal information as appropriate, strive for continuous improvement, and may revise this Privacy Policy as necessary.